You can download a copy of your medical records at any time directly in Fay.
What's included in your medical records
Your medical records are compiled from your appointments with your dietitian and include elements like:
Charting notes from your appointments
Your intake form responses
Downloading your medical records through the Fay app
Log in to Fay on your browser: https://app.faynutrition.com/
Click your name in the bottom left, then go to Settings
Under the Documents tab, scroll down to Medical records
Click Download all records
Save your medical records to a secure device
Downloading your medical records through a browser
Log in to Fay on your browser: https://app.faynutrition.com/
Click your name in the bottom left, then go to Settings
Under the Docs & Forms tab, scroll down to Medical records
Click Download all records
Save your medical records to a secure device
A note on keeping your records safe
Once you download your medical records, you're responsible for storing and safeguarding them. We'd recommend keeping your download somewhere secure, and only sharing it with people you trust.